Cannactiva Privacy and Cookie Policy

Who is responsible for the processing of your data?

• Company name: CANNACTIVA S.L.
• Registered office: Calle Calabria 149, Entlo. 1, 08015 Barcelona (Spain)
• CIF: B67233593 / VAT: ESB67233593
• Telephone: 932 20 48 98 (business hours: weekdays from 11 a.m. to 6 p.m.)
• E-mail: info@cannactiva.com

What categories of data do we process?

Depending on the website, Cannactiva S.L. treats the following categories of data:

Identifying data

• Name, surname, postal address, e-mail address, postal code, telephone numbers.
• Encrypted user identification codes or keys.
• Commercial information data, such as purchase history on the website.
• Transactional data, such as products and services requested, financial data and payment methods.

The personal data requested is mandatory, therefore refusal to provide it will make it impossible to carry out the contracted services.

In the event that the user provides third-party data, the user declares that they have their consent and undertakes to transfer to them the information contained in this clause, exempting Cannactiva S.L. from any liability in this regard. However, Cannactiva S.L. may carry out the necessary verifications to confirm this fact, adopting the appropriate due diligence measures, in accordance with data protection regulations. In particular, persons under eighteen (18) years of age cannot access the website or make purchases, even with the authorization of legal guardians. Therefore, Cannactiva will not, under any circumstances, collect data from persons who are minors.

The data that in the forms provided by Cannactiva S.L. through the website are marked with an asterisk (*), will be necessary to fulfill the contractual or legal purposes established. Therefore, if the user does not provide them, it will be impossible to register on the website or attend to their request.

For what purpose and for how long will we process your personal data?

Cannactiva S.L. will process the user's data, manually and/or automatically, for the following specific purposes:

• Managing the registration and administration of the user's account on the website owned by Cannactiva S.L. (hereinafter, the "website"). To complete the registration, the user must verify and validate their account through the mechanisms enabled for this purpose.
• Managing the contracting of products and/or services offered through the website, including order processing, invoicing, payment, shipping and purchase-related support.
• Sending communications via e-mail and/or SMS, with offers, promotions and news related to the products or services purchased, unless otherwise indicated or the user objects or revokes their consent.
• When the user has given their express consent, Cannactiva may send commercial and promotional communications by e-mail, post, telephone and/or SMS, with information about offers, promotions, news and content related to its products and services. The user may object or withdraw their consent at any time.
• Only in the event that the user has checked the corresponding box, Cannactiva may create a commercial profile using information provided by third parties and may offer products and services according to their interests, as well as improve their user experience, being able to make automated decisions based on their personal preferences or interests, reliability or behavior, purchased products, etc. Based on the above, Cannactiva S.L. may make specific offers, as well as send commercial communications tailored to their profile. In any case, the user may object or revoke their consent at any time.
• Personal data will be kept for as long as necessary to fulfill the purposes for which they were collected and, subsequently, for the legally required periods or until the user requests their deletion or objection, where appropriate. Cannactiva is committed to complying with legally established obligations, as well as verifying compliance with contractual obligations, including fraud prevention.

How long do we keep your data?

Cannactiva S.L. will keep users' personal data only for as long as necessary to fulfill the purposes for which they were collected, as long as the consents granted have not been revoked. Subsequently, if necessary, the data will be kept for 5 years, or the period established by law for any action that may arise from the processing.

In the case of data sent to us in a curriculum vitae, it will be kept for 5 years from the date of the last update. After this period without being updated, the data will be deleted, unless otherwise indicated.

What security measures do we apply to protect your data?

For the protection of the different types of data reflected in this privacy policy, Cannactiva S.L. will carry out all necessary technical security measures to prevent their loss, manipulation, dissemination or alteration:

• Confidentiality agreement for website workers and service providers.
• Encryption of communications between the user's device and Cannactiva S.L. servers.
• Encryption of information on Cannactiva S.L. servers.
• Other measures to prevent access to user data by third parties.
• In cases where Cannactiva S.L. has service providers for website maintenance located outside the European Union, these international transfers have been regularized in accordance with Cannactiva S.L.'s commitment to the protection, integrity and security of customers' personal data.

What is the legitimacy for the processing of your data?

The legitimacy for the processing of user data by Cannactiva S.L. to carry out the registration of the user on the website lies in the consent of the data subject, requested for the specific case.

For its part, the management of the contracting of products or services through the website, payment, invoicing and corresponding shipments is legitimized by the execution of the contract itself.

The processing of data for the sending of electronic newsletters with offers, promotions and news related to our website, commercial and/or promotional information, the preparation of anonymous statistical reports on access habits and the activity carried out by users on the web and the preparation of commercial profiles using data derived from the management of products and services contracted with Cannactiva S.L., are based on the legitimate interest of Cannactiva S.L. to carry out these processing activities in accordance with current regulations.

The consents obtained for the above purposes are independent, so the user may revoke one or more of them without affecting the others.

Likewise, the user's information may be used to comply with the various legal obligations of Cannactiva S.L.

To which recipients will your data be communicated?

All service providers of Cannactiva S.L. have a contract that protects personal information and restricts the use of any personal information in accordance with this policy. In the event that data communication is necessary, Cannactiva S.L. will only share the personal data strictly necessary for the purpose:

• To the team responsible for order shipments and the marketing team of Cannactiva S.L., for services and for the development of commercial campaigns and promotions, as well as the collection of contact form data (name, surname, email, telephone and e-mail address provided).
• To banks and financial institutions for payment of services offered through the QuickPay payment platform (see privacy policy).
• To the shipping company for order delivery, generally Nacex (see privacy policy) or UPS (see privacy policy). In the case of other companies, they always have their privacy policy available on their website.
• To the e-mail manager HubSpot (see privacy policy) for sending newsletters, commercial communications, newsletters and campaign implementation.
• To the instant messaging manager Instasent (see privacy policy) for sending promotional SMS.
• To the direct chat manager WhatsApp Business Chat widget (see privacy policy) for online chat.

Within Cannactiva S.L.'s commitment to the privacy and data protection of individuals, we inform you of other data processing that may be carried out, within the framework of the relationship with customers, specifically, in relation to telephone support services.

In this regard, Cannactiva S.L. will process your data for the purpose of improving the quality of our services, as well as managing the request made and providing, where appropriate, the services that have been required. If you wish, you may contact us through the telephones provided for this purpose, the legal basis for the processing will be the adoption of pre-contractual measures or the development of the contractual relationship itself, as well as, in certain cases, your own consent.

What rights does the user or interested party have?

You may send us a written request at any time and free of charge, for the exercise of the following rights:

• Revoke the consents granted.
• Obtain confirmation as to whether or not Cannactiva S.L. is processing personal data concerning you.
• Access your personal data.
• Rectify inaccurate or incomplete data.
• Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
• Obtain from Cannactiva S.L. the restriction of data processing when any of the conditions provided in data protection regulations are met.
• In certain circumstances and for reasons related to your particular situation regarding the processing of your data, data subjects may object to the processing thereof. Cannactiva S.L. will cease processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
• Obtain human intervention, to express your point of view and contest automated decisions adopted by Cannactiva S.L., where applicable.
• Request the portability of your data.
• File a claim with the Spanish Data Protection Agency (www.agpd.es) when the data subject considers that Cannactiva S.L. has violated the rights recognized by the applicable data protection regulations.

Privacy Policy: Contact

You can exercise all your rights by contacting us:

• Telephone: 932 20 48 98 (business hours: weekdays from 11 a.m. to 6 p.m.)
• E-mail: info@cannactiva.com and wholesale@cannactiva.com

The personal data collected through this website or through the various communications maintained with the user will be treated with confidentiality, committing ourselves to keep them secret in accordance with the provisions of applicable legislation.

The Cannactiva S.L. website uses cookies to differentiate between different website users. This allows the User to have a better experience when visiting our Website, contributing to its improvement.

What are cookies?

Cookies are small text files generated by the web pages you visit, which contain session data that may be useful later on the web page. The data allows the web page to maintain your information between pages, and also to analyze the way you interact with the site.

The Cannactiva S.L. website uses cookies generated and used by this web page and some are "third-party cookies" that are generated on our web page by third parties. They allow us to remember every part of your visits and purchases as you move through the web page, remember customer data and display appropriate content according to your browsing habits, based on your selected options. It also helps us understand user behavior within our website, which means we can improve your experience through it.

Cookies can only store text, usually always anonymous and encrypted. Cannactiva S.L. will never store any personal information in cookies. These cookies can only store information that was placed by the browser, which is information that the user has entered in the browser or that is included in the page request. Internet users are advised not to publish sensitive data unless strictly necessary for a requested service. Cookies cannot execute code and cannot be used to access your computer. If a web page encrypts cookie information, only the web page can read the information.

Session cookies contain information that is used within your current browser session. These cookies are automatically deleted when you close the browser. Nothing is kept on your computer beyond the time you spend on the website. Persistent cookies are used to store information that is used between visits. This data allows websites to recognize that you are a regular customer and react accordingly. Persistent cookies have an indefinite time value.

Cookies are used by the website to maintain the session as you move through the web, collecting information about your purchases and consumption habits, once logged in. They are used to show relevant products within your future visits.

With Google Analytics we track customer interaction within the web page. This gives us suggestions that allow us to improve the web page and the products and services we offer and your preferences.

We also work with partners who create third-party cookies that are then used on other websites to advertise appropriately and relevantly based on your browsing history. These cookies do not store personal information, they only allow other websites to identify and are based exclusively on browsing history.

Web applications

The applications we use to collect cookies and obtain information about your user session and purchases are:

• Siteground Hosting (see privacy policy)
• Google Analytics and its services, including Google Analytics Advertising Reporting Features, Google Analytics Demographics and Interest Reports, and Google Analytics (Universal Analytics) with anonymized IP address (see terms of service)
• Google Tag Manager and other Google services (see privacy policy)
• Google Fonts (see privacy policy)
• Matomo Analytics (see privacy policy)
• WordPress Stat (see privacy policy)
• HubSpot CRM (see privacy policy)
• Hotjar surveys, Hotjar Recruit User Testers, Hotjar Poll & Survey widgets, Hotjar Heat Maps & Recordings, Hotjar Form Analysis & Conversion Funnels (see privacy policy)
• Cloudflare and Cloudflare Bot Management (see privacy policy)
• Trustpilot Automatic Feedback Service (see privacy policy)

How to delete browser cookies

All Internet browsers allow you to limit the behavior of a cookie or disable cookies within the browser settings or options. The steps to do so are different for each browser:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera

Duty to provide information: Review (LGT) of Article 22 of the LSSI

Service providers may use data storage and retrieval devices on recipients' terminal equipment, provided that they have given their consent after being provided with clear and complete information on their use, in particular on the purposes of the data processing, in accordance with the provisions of Organic Law 15/1999, of December 13, on the Protection of Personal Data. Where technically possible and effective, the recipient's consent to accept the processing of data may be facilitated through the use of the appropriate browser or other application settings. The foregoing shall not prevent any possible storage or access of a technical nature for the sole purpose of carrying out the transmission of a communication over an electronic communications network or, to the extent strictly necessary, for the provision of an information society service expressly requested by the recipient.

The user shall be deemed to consent once the communication of this website that it uses cookies has been attended to, if they decide to continue browsing through it.

The User can obtain more detailed information about the use of cookies in our Cookie Policy.

Activities strictly necessary for the operation of this Application and the provision of the Service

This Application uses Cookies called "technical" cookies and other similar Trackers to carry out activities that are strictly necessary for the operation or provision of the Service.

Third-party trackers

• SPAM and bot protection
  This type of service analyzes the traffic of this Application, which may potentially contain Users' Personal Data, to filter out unwanted parts of traffic, messages and content recognized as SPAM or to protect it from malicious bot activities.
  Cloudflare Bot Management (Cloudflare)
  Cloudflare Bot Management is a malicious bot protection and management service provided by Cloudflare.
  Personal Data processed: application opens, number of sessions, number of times the Application is opened, city, clicks, postal code, Usage Data, video view data, IP Address, session duration, state, session statistics, interaction events, keystroke events, page events, motion sensor events, custom events, touch events, search history, browsing history, language, application information, device information, browser information, page scroll interactions, latitude (of the city), longitude (of the city), mouse movements, country, scroll position, province, Trackers, device logs, geographic region, operating systems, page visits and metropolitan area.
  Place of processing: USA – Privacy Policy.
  Storage duration:
  • __cf_bm: 3 seconds
  • __cfruid: session duration
  • cf_ob_info: 3 seconds
  • cf_use_ob: 3 seconds
  • cfmrk_cic: 3 months
• Hosting and backend infrastructure
  This type of service has the purpose of hosting Data and files to allow this Application to function and be distributed, as well as to provide a ready-to-operate infrastructure that allows various functionalities or parts of this Application to be launched.
  Some of the services listed below, where applicable, may function through geographically distributed servers, making it difficult to determine the exact location where Personal Data is stored.
  SiteGround Hosting (SiteGround Hosting Ltd.)
  SiteGround Hosting is a hosting service provided by SiteGround Hosting Ltd.
  Personal Data processed: Usage Data, various types of Data, as specified in the Privacy Policy of the service and Trackers.
  Place of processing: United Kingdom – Privacy Policy.

Other activities involving the use of Trackers

Experience

This Application uses Trackers to improve the quality of the user experience and enable interaction with external content, networks and platforms.

• Interactions with online survey platforms
  This type of service allows Users to interact with third-party online survey platforms directly from the pages of this Application.
  In the event that one of these services is installed, it is possible that even if Users do not use the service, it may collect Usage and browsing Data relating to the pages on which they are installed.
  Hotjar Poll & Survey widgets (Hotjar Ltd.)
  Hotjar Poll & Survey widgets are services that allow interaction with the Hotjar platform provided by Hotjar Ltd.
  Hotjar honors generic Do Not Track requests. This means that your browser can tell the Hotjar script not to collect any User Data. This configuration option is available in the main browsers. Access Hotjar's opt-out link here.
  Personal Data processed: Usage Data, various types of Data and Trackers.
  Place of processing: Malta – Privacy Policy – Opt Out.
  Storage duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: session duration
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: session duration
  • _hjIncludedInPageviewSample: 30 minutes
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: session duration
  • _hjMinimizedPolls: 1 year
  • _hjRecordingEnabled: session duration
  • _hjRecordingLastActivity: session duration
  • _hjSession*: 30 minutes
  • _hjSessionRejected: session duration
  • _hjSessionResumed: session duration
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: session duration
  • _hjUserAttributesHash: session duration
  • _hjViewportId: session duration
  • _hjid: 1 year
• Interaction with data collection platforms and other third parties
  This type of service allows Users to interact with data collection platforms or other services directly from the pages of this Application in order to store and reuse data.
  In the event that one of these services is installed, it is possible that this service may collect Usage and browsing Data relating to the pages on which it is installed, even if Users do not actively use the service.
  Hotjar Recruit User Testers (Hotjar Ltd.)
  The Hotjar Recruit User Testers widget is a service for interacting with the data collection platform provided by Hotjar Ltd.
  Hotjar honors generic Do Not Track requests. This means that your browser can tell the Hotjar script not to collect any User Data. This configuration option is available in the main browsers. Access Hotjar's opt-out link here.
  Personal Data processed: Usage Data, various types of Data and Trackers.
  Place of processing: Malta – Privacy Policy – Opt Out.
  Storage duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: session duration
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: session duration
  • _hjIncludedInPageviewSample: 30 minutes
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: session duration
  • _hjMinimizedPolls: 1 year
  • _hjRecordingEnabled: session duration
  • _hjRecordingLastActivity: session duration
  • _hjSession*: 30 minutes
  • _hjSessionRejected: session duration
  • _hjSessionResumed: session duration
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: session duration
  • _hjUserAttributesHash: session duration
  • _hjViewportId: session duration
  • _hjid: 1 year
• Displaying content from external platforms
  This type of service allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
  This type of service may collect web traffic data for the pages on which they are installed even if the User does not use them.
  YouTube Video Widget (enhanced privacy mode) (Google LLC)
  YouTube is a video viewing service provided by Google LLC that allows this Application to incorporate such content into its own pages.
  This widget is configured in such a way that it ensures that YouTube will not store information and cookies about Users of this Application unless they play the video.
  Personal Data processed: Usage Data, Universally Unique Identifier (UUID) and Trackers.
  Place of processing: USA – Privacy Policy.
  Google Fonts (Google LLC)
  Google Fonts is a typeface visualization service provided by Google LLC that allows this Application to incorporate such content into its pages.
  Personal Data processed: Usage Data and Trackers.
  Place of processing: USA – Privacy Policy.
  Font Awesome (Fonticons, Inc.)
  Font Awesome is a typeface visualization service provided by Fonticons, Inc. that allows this Application to incorporate such content into its pages.
  Personal Data processed: Usage Data and Trackers.
  Place of processing: USA – Privacy Policy.

Measurement

This Application uses Trackers to measure traffic and analyze User behavior in order to improve the Service.

• Statistics
  The services contained in this section allow the Owner to monitor and analyze web traffic and may be used to track User behavior.
  WordPress Stats (Automattic Inc.)
  WordPress Stats is a statistics service provided by Automattic Inc.
  Personal Data processed: Usage Data and Tracker.
  Place of processing: USA – Privacy Policy.
  Storage duration:
  • tk_tc: session duration
• Google Analytics (Universal Analytics) (Google LLC)
  Google Analytics (Universal Analytics) is a web analytics service provided by Google LLC ("Google"). Google uses the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  Google may use the collected Data to contextualize and personalize the ads of its own advertising network.
  Personal Data processed: Usage Data and Tracker.
  Place of processing: USA – Privacy Policy – Opt Out.
  Storage duration:
  • AMP_TOKEN: 1 hour
  • _ga: 2 years
  • _gac*: 3 months
  • _gat: 1 minute
  • _gid: 1 day
• HubSpot Analytics (HubSpot, Inc.)
  HubSpot Analytics is a statistics service provided by HubSpot, Inc.
  Personal Data processed: Usage Data and Trackers.
  Place of processing: USA – Privacy Policy – Opt Out.
  Storage duration:
  • __hs_gpc_banner_dismiss: 6 months
  • __hssc: 30 minutes
  • __hssrc: session duration
  • __hstc: 2 years
  • hubspotutk: 2 years
  • messagesUtk: 2 years
• Hotjar Form Analysis & Conversion Funnels (Hotjar Ltd.)
  Hotjar is a statistics service provided by Hotjar Ltd.
  Hotjar honors "Do Not Track" requests. Hotjar honors generic Do Not Track requests. This means that your browser can tell the Hotjar script not to collect any User Data. This configuration option is available in the main browsers. Access Hotjar's opt-out link here.
  Personal Data processed: Usage Data and Trackers.
  Place of processing: Malta – Privacy Policy – Opt Out.
  Storage duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: session duration
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: session duration
  • _hjIncludedInPageviewSample: 30 minutes
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: session duration
  • _hjMinimizedPolls: 1 year
  • _hjRecordingEnabled: session duration
  • _hjRecordingLastActivity: session duration
  • _hjSession*: 30 minutes
  • _hjSessionRejected: session duration
  • _hjSessionResumed: session duration
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: session duration
  • _hjUserAttributesHash: session duration
  • _hjViewportId: session duration
  • _hjid: 1 year
• Google Analytics 4 (Google Ireland Limited)
  Google Analytics 4 is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  Google may use the collected Data to contextualize and personalize the ads of its own advertising network.
  In Google Analytics 4, IP addresses are used at the time of collection and then discarded before Data is logged in any data center or server. Users can learn more by consulting the official Google documentation.
  Personal Data processed: number of Users, Usage Data, session statistics and Trackers.
  Place of processing: Ireland – Privacy Policy – Opt Out.
  Storage duration:
  • _ga: 2 years
  • _ga_*: 2 years
• Matomo Cloud (InnoCraft)
  Matomo Cloud is a statistics service provided by InnoCraft.
  Personal Data processed: Trackers.
  Place of processing: New Zealand – Privacy Policy.
• Google Analytics Advertising Reporting Features (Google Ireland Limited)
  Google Analytics on this Application has Advertising Reporting Features enabled, which collect additional information from the DoubleClick cookie (web activity) and device advertising IDs (app activity). This allows the Owner to analyze specific behavioral and interest Data (traffic Data and User interaction Data with advertising) and, if enabled, demographic Data (information about age and gender). Users can disable the use of cookies by Google in their Ad Settings.
  Personal Data processed: various types of Data, as specified in the Privacy Policy of the service, unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Trackers.
  Place of processing: Ireland – Privacy Policy – Opt Out.
  Storage duration:
  • IDE: 2 years
  • _gcl_*: 3 months
  • test_cookie: 15 minutes
• Google Analytics Demographics and Interest Reports (Google Ireland Limited)
  Google Analytics Demographics and Interest Reports is a Google advertising reporting feature that provides demographic and interest Data within Google Analytics for this Application (demographic data refers to Data about age and gender). Users can disable the use of cookies by Google in their Ad Settings.
  Personal Data processed: unique device identifiers for advertising (Google Advertiser ID or IDFA, for example) and Trackers.
  Place of processing: Ireland – Privacy Policy – Opt Out.
  Storage duration:
  • IDE: 2 years
  • _gcl_*: 3 months
  • test_cookie: 15 minutes
• Heat mapping and session recording
  Heat mapping services are used to show the areas of this Application with which Users interact most frequently. This shows where the points of interest are. These services allow monitoring and analyzing web traffic, as well as tracking User behavior.
  Some of these services may record sessions and may be available for subsequent visual playback.
  Hotjar Heat Maps & Recordings (Hotjar Ltd.)
  Hotjar is a heat mapping and session recording service provided by Hotjar Ltd.
  Hotjar honors generic Do Not Track requests. This means that your browser can tell the Hotjar script not to collect any User Data. This configuration option is available in the main browsers. Access Hotjar's opt-out link here.
  Personal Data processed: Usage Data, various types of Data, as specified in the Privacy Policy of the service and Trackers.
  Place of processing: Malta – Privacy Policy – Opt Out.
  Storage duration:
  • _hjAbsoluteSessionInProgress: 30 minutes
  • _hjCachedUserAttributes: session duration
  • _hjClosedSurveyInvites: 1 year
  • _hjDonePolls: 1 year
  • _hjFirstSeen: session duration
  • _hjIncludedInPageviewSample: 30 minutes
  • _hjIncludedInSessionSample: 30 minutes
  • _hjLocalStorageTest: session duration
  • _hjMinimizedPolls: 1 year
  • _hjRecordingEnabled: session duration
  • _hjRecordingLastActivity: session duration
  • _hjSession*: 30 minutes
  • _hjSessionRejected: session duration
  • _hjSessionResumed: session duration
  • _hjSessionTooLarge: 1 hour
  • _hjSessionUser*: 1 year
  • _hjShownFeedbackMessage: 1 year
  • _hjTLDTest: session duration
  • _hjUserAttributesHash: session duration
  • _hjViewportId: session duration
  • _hjid: 1 year
• Anonymized statistics services
  The services listed in this section allow the Owner, through the use of third-party Trackers, to compile and manage statistics anonymously.
  Google Analytics (Universal Analytics) with anonymized IP address (Google Ireland Limited)
  Google Analytics (Universal Analytics) is a web analytics service provided by Google Ireland Limited ("Google"). Google uses the Data collected to track and examine the use of this Application to prepare reports on its activities and share them with other Google services.
  Google may use the collected Data to contextualize and personalize the ads of its own advertising network.
  This integration of Google Analytics anonymizes your IP address. It works by shortening IP addresses in Member States of the European Union or in other States parties to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to be shortened on a Google server located in the USA.
  Personal Data processed: Usage Data and Trackers.
  Place of processing: Ireland – Privacy Policy – Opt Out.
  Storage duration:
  • AMP_TOKEN: 1 hour
  • _ga: 2 years
  • _gac*: 3 months
  • _gat: 1 minute
  • _gid: 1 day
• Statistics services managed directly by this Application
  The services listed in this section allow the Owner to compile and manage statistics through the use of first-party Trackers.
  Matomo (self-hosted) (this Application)
  Matomo is statistical software used by this Application to analyze data directly and without the intervention of third parties.
  Personal Data processed: Usage Data, IP Address and Trackers.
  Storage duration:
  • _pk_cvar*: 30 minutes
  • _pk_hsr*: 30 minutes
  • _pk_id*: 2 years
  • _pk_ref*: 7 months
  • _pk_ses*: 30 minutes
  • _pk_testcookie*: session duration

Marketing

This Application uses Trackers to deliver personalized promotional content based on User behavior and to manage, facilitate and track ads.

• Contact management and message sending
  This type of service allows managing a database of email addresses, phone numbers or other contact information to communicate with the User.
  It is also possible that these services collect data relating to the date and time when the User viewed the message, as well as the User's interactions with said message, such as clicking on links inserted in the message.
  HubSpot Email (HubSpot, Inc.)
  HubSpot Email is an email management and message sending service provided by HubSpot, Inc.
  Personal Data processed: Usage Data, email address and Trackers.
  Place of processing: USA – Privacy Policy.
  Storage duration:
  • __hs_gpc_banner_dismiss: 6 months
• Meta Pixel (Meta Platforms, Inc.)
  Meta Pixel is an analytics and advertising service provided by Meta Platforms, Inc. (formerly known as Facebook, Inc.).
  Personal Data processed: Usage Data, IP address, browser and device information, and Trackers.
  Place of processing: USA – Privacy Policy.
  Storage duration:
  • _fbp: 3 months
  • _fbc: 2 years

How to manage preferences and grant or revoke consent

There are various ways to manage Tracker-related preferences and to grant or revoke consent, where applicable:

Users may manage Tracker-related preferences directly from their own device settings, for example, by preventing the use or storage of Trackers.

Additionally, whenever the use of Trackers is based on consent, Users may provide or revoke such consent by setting their preferences within the cookie notice or by updating those preferences as they wish through the corresponding consent preferences privacy widget, if available.

It is also possible to delete previously stored Trackers, including those used to remember the User's initial consent preferences, through the corresponding browser or device features.

By deleting the browsing history, it is possible that other Trackers from the browser's local memory may be removed.

As for third-party Trackers, Users may manage their preferences through the related opt-out link (where available), using the means indicated in the third party's privacy policy or by contacting said third party.

Tracker configuration localization

For example, Users can find information on how to manage Cookies in the most commonly used browsers at the following addresses:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Internet Explorer
• Microsoft Edge
• Brave
• Opera

Users may also manage certain categories of Trackers used in mobile applications by disabling them through the relevant device settings, such as the device's advertising settings for mobile devices or tracking settings in general (Users may open the device settings and look for the relevant option).

How to disable interest-based advertising

Notwithstanding the above, Users are hereby informed that they may follow the instructions provided by YourOnlineChoices (EU and UK), the Network Advertising Initiative (USA) and the Digital Advertising Alliance (USA), DAAC (Canada), DDAI (Japan) or other similar services. Such initiatives allow Users to select their tracking preferences for most advertising tools. The Owner therefore recommends that Users make use of these resources in addition to the information provided in this document.

The Digital Advertising Alliance offers an application called AppChoices that helps Users control interest-based advertising in mobile applications.

Consequences of not allowing the use of Trackers

Users are free to decide whether or not to allow the use of Trackers. However, it should be noted that Trackers help this Application provide Users with a better experience and advanced functionalities (in line with the purposes outlined in this document). Therefore, if the User decides to block the use of Trackers, the Owner may not be able to provide the related features.

This Privacy Policy may need to be updated. For this reason, it is necessary for the user to review this policy periodically and, if possible, each time they access the website in order to be adequately informed about the type of information collected and its processing. Notwithstanding the foregoing, the user will be informed of any modification to this privacy policy that affects the processing of their personal data.

If you have any doubt, query, question, suggestion, comment... Contact us. Cannactiva is a young company with a team full of enthusiasm and desire to work. Our priority is the satisfaction and trust of our customers. If you have any questions about the privacy policy and/or want to request any information and/or send communications and/or submit corrections and/or comments about sales, orders, products, payments and shipments, you can do so through these channels:

• E-mail: info@cannactiva.com
• Telephone: 932 20 48 98 (business hours: weekdays from 11 a.m. to 6 p.m.)
• Contact form that you will find on the Cannactiva contact page

Thank you very much!